All cats are unique and different in their own way – just like humans. No cat likes to have its whiskers touch the side of a bowl when feeding. This causes “whisker stress” in most cats and is the main reason many cats pick their food out of a bowl and place it on the floor before feeding.
LickiMats are vet designed and provide a perfect feeding surface for cats. LickiMats allow you to spread out the cat food or treat on the mat surface or press the cat food or treat into the mat surface, encouraging your cat to crouch and feed more naturally.
The rubber tips of LickiMat gently scrape and stimulate your cat’s tongue whilst feeding or snacking. This increases saliva protection, improves oral hygiene, protects teeth and gums, and most importantly soothes your cat by releasing endorphins.
The pockets of the LickiMat challenge your cat to extract the raw, wet, dry or liquid food or treat as a reward, enriching their feeding experience.
Good distraction tool for Grooming, Vet visits or even Zoom calls!
Boredom busting and Anxiety-reducing
Provide a Soothing & Calming experience
Helpful for thunderstorms and fireworks
Keeping pets busy for extended periods of time
Non-toxic, Microwave proof, Freezer-friendly
Available in a variety of colours and different models to suit various treat and food combinations without a mess.
NB: Always supervise pet for first few times until sure they will not chew mat.
CASPER™ has complex, thinner and deeper pockets whilst having elements of Soother in the tail.
FELIX™ has a more regular and rounded structures with elements of Soother in the head.
DEHYDRATED AND AIR-DRIED PET FOODS
We process our Dry Food orders on a Tues, Thurs and Friday and ship via Australia Post eParcel service which generally takes 2-10* business days to be delivered depending on final destination.
Pricing rates for this service are as follows;
AUSTRALIA WIDE FREE -Standard postage on all orders over $100. For orders under $100 in value, the Standard service is $15.00 and Express service is $25.00. Express postage, Heavy or Bulky items will incur a $5.00 surcharge.
WORLD WIDE FREE - Standard air mail for orders over $300. Orders under $300 in value, the charge is $35.00 for standard air mail. (*Express shipping services can be quoted on request.)
RAW PET FOODS
Our Frozen Raw food orders are processed on a Monday and Wednesday and ship via a cold courier delivery service which generally takes 3-5* business days from processing to be delivered depending on final destination.
For example; place your order for delivery within Melbourne or Sydney by midnight on Sunday and it will be delivered to your door on Thursday.
All metro and major regional areas are currently covered for cold delivery, however some regional locations may have limited availability at this stage. Contact our customer service to check your area.
Pricing rates for this service are as follows;
AUSTRALIA WIDE FREE - Standard postage on all orders over $100. For orders under $100 in value, the Standard cold courier service is $18.00.
WORLD WIDE DELIVERY At this time our delivery of raw foods is limited to within Australia only.
CLICK n COLLECT In-Store & Warehouse Direct Shop online in the comfort of your home and pick up in-store or from our warehouse during trading hours.
THE BUGSY SHOP | Camberwell Fresh Food Market
Shop 22, 519 Riversdale Road, Camberwell 3124, Australia
OPEN: TUE, THU & FRI - 8.30am to 4.30pm & SAT 8am to 4pm
THE BUGSY WAREHOUSE
23-27 Fonceca St Mordialloc VIC 3195, Australia
OPEN: MON, TUE, WED & THU - 11am to 3pm
At Bugsy's, we want your experience with us to be a pleasant one - which is why we've made our returns policy as simple as possible. And if for some reason things don't go quite to plan, we have a dedicated customer service team to make everything right again!
Please note:We cannot issue credits or refunds unless you have first spoken to a Bugsy representative, atmailto:email@example.com we need to issue you with a returns address before you send us back any items. Without this, we will be unable to process your return and refund the cost of your item(s).
RETURNS | Terms & Conditions
We accept returns for up to 30 days from purchase, providing it is unopened and in original condition (including packaging).
Items returned after 30 days may not qualify for a refund, or may incur an extra restocking fee.
You can return your order for arefund, exchangeorstore credit.
The customer is responsible for the cost of an item's return, unless there was an error on our behalf. Due to the nature of couriers, it may cost more to send an item back to us than us shipping it out to you.
We cannot offer refunds or exchanges on food, treats or any edible items that are opened due to strict health policies. Please make your selections carefully, and double check your order before submitting.
DAMAGED OR FAULTY ITEMS If you received a damaged shipment or product, please email photos of the damaged item to mailto:firstname.lastname@example.org, include your invoice number and name, and we will work with you to resolve the issue.
As pet owners, we always seek to give our furry friends only the best. Are you wondering if the meal & treats at Bugsy are nutritious enough? Check out the opinion of a veterinarian, Dr. Nicole Rous, BVSc (Hons) and see if it meets the mark!