Licki-Mats are an experiential product, which can enrich your pets feeding and treat experience. Great for making a small volume of healthy treats last a long time.
Made from human grade, non-toxis rubber (TPR), LickiMats contain no silicone or toxic substances that could poison your loved ones.
Licki-Mats are good for your pets dental health too...licking promotes more saliva – better protecting teeth and gums and freshening stinky breath!
Good distraction tool for Grooming, Vet visits or even Zoom calls!
Boredom busting and Anxiety-reducing
Provide a Soothing & Calming experience
Helpful for thunderstorms and fireworks
Keeping pets busy for extended periods of time
Non-toxic, Microwave proof, Freezer-friendly
Available in a variety of colours and different models to suit various treat and food combinations without a mess.
NB: Always supervise pet for first few times until sure they will not chew mat.
PLAY-DATE™ has discrete pockets that will contain food. Liquids are easier to manage and keep separate from other food or treats. Suitable for all dogs and cats. Product size: 20 x 20 cm/ 8″ x 8″
SOOTHER™ is exactly as the name says, it allows soft and liquid foods to be licked out with extra tongue simulation. Suitable for dogs and cats.
A challenging surface, the Soother is best suited for soft, runny and liquid foods and treats. Product size: 20 x 20 cm/ 8″ x 8″
DEHYDRATED AND AIR-DRIED PET FOODS
We process our Dry Food orders on a Tues, Thurs and Friday and ship via Australia Post eParcel service which generally takes 2-10* business days to be delivered depending on final destination.
Pricing rates for this service are as follows;
AUSTRALIA WIDE FREE -Standard postage on all orders over $80. For orders under $80 in value, the Standard service is $15.00 and Express service is $25.00. Express postage, Heavy or Bulky items will incur a $5.00 surcharge.
WORLD WIDE FREE - Standard air mail for orders over $300. Orders under $300 in value, the charge is $35.00 for standard air mail. (*Express shipping services can be quoted on request.)
RAW PET FOODS
Our Frozen Raw food orders are processed on a Monday and Wednesday and ship via a cold courier delivery service which generally takes 3-5* business days from processing to be delivered depending on final destination.
For example; place your order for delivery within Melbourne or Sydney by midnight on Sunday and it will be delivered to your door on Thursday.
All metro and major regional areas are currently covered for cold delivery, however some regional locations may have limited availability at this stage. Contact our customer service to check your area.
Pricing rates for this service are as follows;
AUSTRALIA WIDE FREE - Standard postage on all orders over $80. For orders under $80 in value, the Standard cold courier service is $18.00.
WORLD WIDE DELIVERY At this time our delivery of raw foods is limited to within Australia only.
CLICK n COLLECT In-Store & Warehouse Direct Shop online in the comfort of your home and pick up in-store or from our warehouse during trading hours.
THE BUGSY SHOP | Camberwell Fresh Food Market
Shop 22, 519 Riversdale Road, Camberwell 3124, Australia
OPEN: TUE, THU & FRI - 8.30am to 4.30pm & SAT 8am to 4pm
THE BUGSY WAREHOUSE
9 Venture Drive, Sunshine West VIC 3020, Australia
OPEN: MON, TUE, WED & THU - 11am to 3pm
At Bugsy's, we want your experience with us to be a pleasant one - which is why we've made our returns policy as simple as possible. And if for some reason things don't go quite to plan, we have a dedicated customer service team to make everything right again!
Please note:We cannot issue credits or refunds unless you have first spoken to a Bugsy representative, atmailto:email@example.com we need to issue you with a returns address before you send us back any items. Without this, we will be unable to process your return and refund the cost of your item(s).
RETURNS | Terms & Conditions
We accept returns for up to 30 days from purchase, providing it is unopened and in original condition (including packaging).
Items returned after 30 days may not qualify for a refund, or may incur an extra restocking fee.
You can return your order for arefund, exchangeorstore credit.
The customer is responsible for the cost of an item's return, unless there was an error on our behalf. Due to the nature of couriers, it may cost more to send an item back to us than us shipping it out to you.
We cannot offer refunds or exchanges on food, treats or any edible items that are opened due to strict health policies. Please make your selections carefully, and double check your order before submitting.
DAMAGED OR FAULTY ITEMS If you received a damaged shipment or product, please email photos of the damaged item to mailto:firstname.lastname@example.org, include your invoice number and name, and we will work with you to resolve the issue.